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Shipping Policy

SHIPPING CHARGES

Cheap2shop charges a standard shipping & handling fee:

  1.  In order to get FREE delivery services(within Klang Valley area only), the user must purchase more than RM1000 per single receipt.
  2. Minimum user purchase between RM100 – RM199 per single receipt, there is RM30.00 for the delivery charges.
    For user purchase between RM200 – RM350 per single receipt, there is RM80.00 for the delivery charges.
    For user purchase between RM350 – RM499 per single receipt, there is RM100.00 for delivery charges.
    For user purchase between RM500 – RM699 per single receipt, there is RM150.00 for delivery charges.
    For user purchase between RM700 – RM999 per single receipt, there is RM200.00 for delivery charges.
  3. If user purchase below than RM100 per single receipt, the user need to do self-pickup from our outlets.

These conditions are subject to change by the management.

There will be STRICTLY NO REFUNDS for any shipping & handling charges.

We strive to deliver your purchased products within the shortest time possible. All orders are processed as soon as the transaction is confirmed. All orders are dispatched and delivered by our designated courier on Monday to Friday, excluding weekends and public holidays.

STANDARD DELIVERY LEAD TIME

Confirmed orders will be shipped out from our warehouse within 1 – 3 business day(s) if they are placed before 12:00pm, Monday to Friday, excluding public holidays.

Aside from public holidays, orders placed on Friday after 12:00pm and over the weekend will be processed on the following Monday and shipped out from our warehouse within 1 – 3 business day(s).

Delivery ETA (Expected Time of Arrival) are as follows:

  • Currently available for Klang valley area only.
  • Estimated 2-4 working days for your order to arrive.

Delivery to rural or remote areas may require an additional of 2 – 3 working days.

SELF PICKUP @ cheap2shop outlets

  • All orders chosen to be delivered using the self-pickup @ cheap2shop method will not be charged any shipping or handling fees.
  • At this moment our self-pickup service will only cater to our selected outlets within the Klang Valley area.
  • The expected time of arrival (ETA) for all parcels will be within the range of 1 – 3 working days after the order has been placed successfully and payment has been confirmed.
  • When your order has successfully arrived at the selected cheap2shop store you will be notified via email.
  • You are required to keep and to bring along your confirmation email when you want to collect the parcel at our selected cheap2shop store. Both soft copy or printed copy can be accepted for verification purposes.
  • In the event where the purchaser is not able to visit the selected store to collect the order, then the purchaser can entrust family members or friends to collect the order, as long as the entrusted person is able to present the confirmation email to a team member at the selected store.
  • The order should be collected within 7 calendar days after it has successfully arrived at the selected store. Should no one be available to collect the parcel, the order may be forfeited after the stipulated time given. Therefore, we will not refund you any amount that you have spent on your order.

Cheap2shop can only send orders to street addresses in Malaysia. We do not deliver to P.O. Box addresses.

We are unable to ship to international addresses at this moment.

At the time of delivery, you will be required to validate the receipt of the products by providing your signature to the delivery courier.
By signing, you agree that you have inspected the packing of the parcel and have ensured that the seal is not damaged.
Should the seal be broken, please check the contents of the parcel and you may refuse to sign for the parcel.

If you are not at home to receive your purchased order, please log in to your account or the courier website to track the status of your shipment.
Should the order be unable to be delivered to you successfully after 2 attempts (or any stipulated number of attempts by the appointed logistics provider) or you do not pick up your order at a nearby location as stated by the courier, the order may be forfeited and we will not refund you any amount that you have spent on your order.

We deliver all orders using our standard packaging materials. We do not provide any special packaging at this moment.

We are only able to deliver to one address per order. If you would like to deliver to multiple addresses, please place each order separately for each unique address.

We have appointed Skynet Worldwide (M) Sdn Bhd as our logistics partner to deliver your ordered items to your specific address.

To check shipment, you can visit the website: www.skynet.com.my

Any issues on the delivery, please write to us on admin@cheap2shops.com